Key Account Manager, creative product business

Up to £55,000 DOESurreyAn award-winning creative products business is looking for a driven and motivated Key Account Manager to join their team to manage a selection of their key trade accounts.We are looking for someone with Account Management experience and a background working with consumer products. Creating market leading products and providing exceptional service is so key for this business, so you will be a natural relationship builder and highly organised, with great project management skills too. This is an exciting opportunity to join a great company where there is always lots of opportunity for progression.Key responsibilities for this Key Account Manager role include:Deliver timely and tailored communication to customers, addressing their specific needsAcquire comprehensive product knowledge to promptly address customer inquiriesEnsure products for assigned accounts adhere to customer needs and regulatory standards by thoroughly assessing requirements and coordinating with internal Quality Assurance specialistsMonitor each customer order from inception to delivery and invoicing, ensuring clarity on responsibilities, requirements, and deadlines within internal teamsCollaborate with Sales Coordinators to promptly and accurately complete customer-specific documentationProvide accurate quotations and ensure order documentation precisionOrganise daily tasks to meet customer needs and swiftly address urgent queriesProactively manage internal and external deadlines, ..... full job details .....