Junior IT Service Desk

Junior entry level 1st Line IT Service Desk Analyst Location: North-East EssexAre you looking for your first role in IT? Want to work somewhere you can grow and great training? An established client of ours based in Essex are looking to hire a Junior 1st Line Service Desk Engineer.This role would be ideal for someone who wants to learn, grow and progress within a large supportive organisation. They are looking for someone who is reliable, has a great attitude and a passion for IT. They are also looking for someone who has good communication and problem-solving skills. They support your career offering you upskilling and career progression opportunities. You will also get to learn from senior members of the team. Responsibilities 1st line IT support Investigating and troubleshooting IT problems Logging calls within the ticketing software Recording solutions within the system Maximising the effectiveness of the system Escalating tickets when necessaryMeeting targets and deadlinesProviding desktop supportWhat they want to see from you: Desire to learn Interest in IT Team player Confidence to answer phone calls and deal with tickets on the ..... full job details .....