Junior Helpdesk Technician

A successful online retail organisation based in the East Midlands is searching for a customer-focused Junior Helpdesk Technician.

What You''ll Do

Handle first-line IT support requests.

Troubleshoot hardware and software issues.

Support laptops, desktops, and mobile devices.

Assist with system setup and configuration.

Maintain IT records and documentation.

Escalate technical issues where ..... full job details .....