Italian Operation Executive
£31,000 per annum
OverviewFluent Italian Operations Executive
Location: Edinburgh (Hybrid after training)
Salary: up to £31,000 DOE
Join a well-established, growing DMC in Edinburgh as an Operations Executive. You''ll be responsible for handling the booking and operation of group tours in Scotland, liaising with suppliers and clients, and ensuring itineraries run smoothly.
Responsibilities
Manage confirmed group bookings, ensuring all services are accurately arranged and entered into the system.
Work closely with the Business Development team to understand client needs and itineraries.
Build and maintain strong relationships with clients and suppliers.
Source, negotiate, and confirm services at competitive rates while maintaining quality.
Check itineraries, contracts, and supplier confirmations for accuracy and consistency.
Prepare and verify rooming lists, vouchers, and payment schedules.
Keep group files and systems fully updated to allow smooth handover if required.
Liaise with accounts to ensure payments are processed on time.
Participate in familiarisation trips to enhance product knowledge.
Take part in the emergency phone rota when required.
What they''re looking for
Fluent in Italian and English (spoken and written)
Minimum 1 year''s experience with an inbound tour operator/DMC (desirable)
Strong organisational and negotiation skills
Ability to build great client and supplier relationships
What''s on offer
Salary up to £31,000 DOE
22 days holiday (plus birthday off, rising to 24)
Private healthcare, medical insurance, bonus and benefits
Hybrid working after probation
Excellent career development and progression opportunities
How to applyInterested in this Italian Operations Executive? Apply with your CV, or contact Nichola on (phone number removed) / (url ..... full job details .....
£31,000 per annum