IT Trainer and Technical Support Assistant

Overview

Are you a go-to tech problem-solver? Do you love helping people master IT skills? We’re looking for a tech-savvy multitasker to train, support, and help keep our teams running smoothly. Working closely with the IT Manager you will play a vital dual role in ensuring effective use of meeting room equipment and technology across the firm.Responsibilities

Deliver engaging and accessible IT training to staff at all levels, enhancing digital skills and promoting best practices in software and system usage.Provide first-line IT support, troubleshooting hardware, software, and network issues to maintain business continuity.Assist with ensuring effective use of meeting room equipment and technology across the firm.Work closely with the IT Manager in daily operations.Qualifications

Solid understanding of IT systems, Microsoft 365, Microsoft Teams Telephony, database development and analysis, and common business software.Experience in training and technical support preferred.Location and Work Type

Office-based at central Cheltenham offices. Full-time position with Hughes Paddison.Benefits

A competitive salary, commensurate with experienceA competitive benefits package including pension, private medical insurance, group income protection (PHI), 23 days annual leave plus bank holidays, discretionary leave days, access to an employee assistance programme and mental health first aiders, charity of the year and social eventsHow to Apply

Please submit your CV and a brief cover letter outlining your suitability for this position to Ursula Day, HR Manager at ..... full job details .....