IT Technician

IT TechnicianCambridge - On-Site£34,600 - £41,600 + Discretionary Annual Pay Rises + Pension (5% employer/ 3% employee) + Private Health Insurance + 25 Days Holiday + Christmas Closure + Training Budget + Early Finish Hours

Are you an IT professional looking for a role where you can make a real difference?Would you like to work for a

Tech for Good

organisation, in a friendly and supportive environment, with excellent benefits, funded training, and early finishes every day?This is your opportunity to become the face of the IT department at a mission-driven non-profit doing crucial work to keep the internet safer. You''ll enjoy genuine work-life balance, a close-knit team culture, and the freedom to grow your skills with any training you need - the budget''s there, just ask. Whether you''re seeking stability, professional development, or the satisfaction of contributing to a vital mission, this role has it all.This respected organisation is seeking a motivated and approachable IT Technician to be the first point of contact for colleagues both on-site and remote. You''ll play a key role in keeping systems running smoothly, supporting staff with their IT needs, and ensuring the organisation''s infrastructure meets Cyber Essentials Plus standards.In this role, you''ll provide day-to-day technical support, manage hardware and software, maintain networks and Microsoft 365 services, and work with trusted external IT partners. You''ll also keep accurate IT documentation, monitor systems proactively, and ensure security standards are upheld.The ideal candidate will have experience in IT support, strong technical skills across Microsoft 365, networking, and hardware, and the confidence to take ownership of tasks. You''ll be someone who enjoys being the "go-to" person for IT and thrives in a collaborative, positive environment.This is a rare opportunity to join a purpose-driven organisation that values its people, invests in their growth, and celebrates success together - from team meals to away days.The Role:Provide 1st and 2nd line IT support for both on-site and remote staffManage and maintain hardware, software, networks, and Microsoft 365 servicesUphold Cyber Essentials Plus standards and assist with auditsConfigure and deploy devices, manage accounts, and maintain IT documentationWork closely with 3rd-party IT providers to ensure smooth service delivery

The Person:IT support experienceStrong skills in Microsoft 365, networking, and hardware maintenanceKnowledge of information security and GDPR principlesConfident communicator with excellent problem-solving skillsFriendly, approachable, and able to work independently or as part of a small team

Reference Number: BH-260540

To apply or learn more, click "Apply Now" or contact Ilyas Shirwani at Rise Technical Recruitment.We welcome applicants from all backgrounds. Even if you don''t tick every single box, we''d love to hear from ..... full job details .....