My client is are a reputable property and real estate company who are are seeking a dedicated IT Technical Analyst to join our team, based from head office providing 1st and 2nd line support to 900+ users across 4 offices. You will play a key role in ensuring smooth IT operations, troubleshooting issues, and maintaining systems to a high standard. Key Responsibilities: Provide 1st line support for desktops, laptops, printers, mobile devices, and software. Resolve faults and helpdesk requests in line with service level targets. Liaise with third-party providers and ISPs for hardware and internet issues. Assist with PC builds, re-builds, and site installations. Ensure daily backups are conducted and maintain system documentation. Keep up-to-date with new technologies to improve business systems. Assist in infrastructure design and implementation, as well as project work. Essential Skills and Knowledge: Office 365. Office 365 Administration. SharePoint. Exchange 2016 or 2019 server. Full UK driving license. Desirable Skills and Knowledge Power Apps / PowerBI Knowledge Mimecast ..... full job details .....