Senior Technical AnalystCardiff/NewportUp to 59,877 (% bonus) The OpportunityYolk Recruitment are excited to be partnered with one of Wales'' biggest non-profit organisations who service more than 3 million customers whilst contributing more than 840 million to protect the environment. Position OverviewAs a Senior Technical Analyst, you will play a critical role in implementing, configuring, governing, and advancing our technology portfolio. This role is ideal for someone with strong analytical and troubleshooting skills who is proactive in supporting a variety of business areas while continually seeking to enhance their technical expertise. Key responsibilities include: Key ResponsibilitiesDesktop Services Management:Oversee and manage the underlying technologies and toolsets used to deliver desktop services across the organization.Provide technical expertise and specialist knowledge for all desktop infrastructure, with a focus on at least one core area of responsibility.Collaboration and Implementation:Collaborate closely with the ITS Lead Technical Architect and fellow Senior Technical Analysts to ensure all new and existing technologies meet design and security requirements.Regularly apply security updates and system patches for desktop service systems under your management.Vendor Relations and Roadmap Development:Work with vendors to develop and maintain a technical roadmap and support lifecycle for desktop systems, identifying potential risks and mitigation ..... full job details .....