IT Support Technician

IT Support Technician Southampton (travel across Hampshire required) 37 Hours per week, Full time Permanent Scale Range: 22 - 26 (£26,986 - £30,561 per annum) About Us This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society. The Role We are looking for an IT Support Technician to join our small, hands-on IT team supporting over 500 users across more than 50 sites. This is a varied role combining day-to-day IT support with exposure to networking, systems administration, and infrastructure support. You will work across offices, residential services and remote locations, helping to keep systems running and supporting staff delivering vital services. You''ll gain exposure to a multi-site environment including networking, VPNs, and cloud systems. What you''ll be doing: • Providing 1st and 2nd line IT support across multiple sites • Troubleshooting hardware, software, network and user issues • Setting up and configuring devices, accounts and systems • Supporting Active Directory, Microsoft 365 and Google Workspace ..... full job details .....