IT Support Technician

IT Support Technician Salary: Up to £35,000 DOE Location: Multi-Site Role East Midlands Hours: Full Time, Monday to Friday Permanent A Hands-On IT Role With Real Ownership We are recruiting on behalf of a well-established and growing organisation seeking an experienced IT Support Technician to provide support across multiple office and operational locations. This is an excellent opportunity for a proactive IT professional who enjoys getting out into the business, building relationships with users and taking ownership of IT issues from start to finish. The successful candidate will act as a key point of contact for employees, providing both remote and on-site support, while proactively identifying and resolving issues before they impact users. This role will suit someone who enjoys variety, autonomy and being the person colleagues turn to when they need IT support. The Role Provide first and second-line IT support to users across multiple sites Diagnose and resolve hardware, software, networking and system issues Support Microsoft 365, Windows environments and user accounts Install, configure and maintain desktops, laptops, mobile devices and peripherals Set up equipment for new starters and manage IT assets Travel between sites to provide on-site support and build strong relationships with end users Proactively identify recurring issues and implement improvements Support IT projects, upgrades and system rollouts Maintain accurate records of support ..... full job details .....