IT Support Team Leader

Overview

This exciting and challenging role provides the opportunity for a highly motivated individual to join the Somerset Foundation Trust IT Services Desktop Support Team in Somerset.The role will be responsible for leading, supervising and allocating work for a team of specialist IT technicians. The post holder is responsible for ensuring that a high-quality IT support service is provided to all users of trust systems, in accordance with defined policies, procedures and service level agreements. The post holder will also on occasions deputise for the IT Support Manager.Main duties of the job

Responsible for leading, supervising and allocating work for a team of specialist IT technicians.Assist in the planning and delivery of major IT Project implementations.The postholder is responsible for ensuring that a high quality IT support service is provided to all users of trust systems, in accordance with defined policies, procedures and service level agreements. This includes IT Security, Data Protection and Information Government requirements.The post holder will be required on occasions to deputise for the IT Support Manager.On occasions there will be a requirement to work outside normal hours to upgrade systems or complete critical tasks. The postholder will be required to participate in the out of hours On Call rota.About us

At

Somerset NHS Foundation Trust , we''re committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:Flexible working options

to help you balance work and lifeNHS pension scheme

for long-term financial securityGenerous annual leave allowance

to recharge and relaxA strong focus on

career development

to help you grow and achieve your potentialAdditionally, you''ll gain access to our

Blue Light Card , unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.We are proud to foster a

diverse, skilled, and inclusive workforce , and we encourage applications from all backgrounds.Why Somerset?

Somerset offers the perfect blend of

idyllic countryside, outstanding areas of natural beauty , and

breathtaking coastlines , with vibrant cities like

Bristol ,

Bath , and

Exeter

just a short drive away - and only two hours to

London .The region is home to excellent

educational facilities , and with affordable housing compared to other parts of the country, it''s a great place to build both your career and your future.Somerset truly has it all

- the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.Job responsibilities

Responsible for day to leadership of a busy desktop support team. Please see attached Job Description and Person Specification.Person Specification

Qualifications

Please see attached Job Description and Person SpecificationDisclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal ..... full job details .....