IT Support Engineer

A specialist education technology provider supporting schools and Multi-Academy Trusts across the South-East is seeking an IT Support Engineer to be based on-site at a well-established secondary school in Surrey. This organisation delivers modern, enterprise-grade IT infrastructure to the education sector and works closely with leadership teams to ensure reliable, secure and forward-thinking technology environments.Location: Croydon (Site based)Salary: £26,000 - £30,000 DOE + BensContract Type: Full Time, PermanentThe Role You will act as the dedicated on-site IT Engineer, providing day-to-day user support while administering and maintaining the school''s IT systems and network infrastructure. The schools are investing in modern technologies to support next-generation teaching, offering strong technical exposure in a progressive environment. Key Responsibilities • Provide responsive IT support to teaching and support staff • Administer and maintain Windows Server (2019/2022/2025) environments • Support Windows 11 devices and Microsoft 365 services • Maintain wired and wireless networks, firewalls and filtering systems • Troubleshoot PCs, laptops, mobile devices and AV equipment • Keep users informed on issue resolution and system updates Key Attributes • Strong customer service mindset with excellent communication skills • Logical, methodical and calm under pressure • Comfortable supporting users at all technical levels • Professional and personable within a school setting • ..... full job details .....