IT Support Assistant

We are delighted to be supporting our well-established client, who have a an opportunity for an IT and Support Assistant to join the business in a newly created role. Reporting into the Finance Director, your role will to assist in the support of the day-to-day IT needs of the business and assist with small digital improvement projects.This is a practical, hands-on role suited to someone with a strong interest in technology, a helpful approach and a willingness to learn. You will support colleagues with basic IT queries, help keep equipment and systems organised, and contribute to simple improvements in how the business uses technology.For the right person, this could be a real opportunity to grow with the role. If the role proves its value and the business need develops, there may be scope for it to increase over time.Your key duties and responsibilities will include: Day-to-Day IT SupportProvide basic first-line support for common IT queries.Help with laptops, screens, printers, phones, software access and general user issues.Support colleagues with everyday systems such as Microsoft 365, Outlook, Teams and SharePointHelp keep a record of IT equipment, including laptops, screens, phones and other devices.Support basic new starter and leaver IT arrangements.Assist with checking equipment is working, available and set up correctly.Help create simple user guides or checklists where these would be usefulSupport IT, ERP and digital improvement projects across the business, ..... full job details .....