IT Support and Systems Officer

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IT Support and Systems Officer

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IT Support and Systems Officer

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TipTopJobYork, North Yorkshire YO1

A GBP 28,000 per annum

Permanent Office based role

37.5 hours per week Monday to Friday with at least 3 days a week based in the York office

Do you love problem:solving, supporting people, and keeping systems running smoothly? Hawk 3 Talent Solutions are looking for an IT Support and Systems Officer to join a team in York, North Yorkshire and be one of the first points of contact for IT support across a number of offices.

This is a hands:on, varied role where no two days are the same : one moment you might be helping a colleague with their laptop, the next youre ensuring the booking and payment systems are working seamlessly.

What youll be doing

Providing professional IT support to colleagues both onsite and remotelyInstalling, maintaining and troubleshooting PCs, servers, EPOS tills, and peripheralsSupporting networks, VPN connectivity, and WiFi systemsWorking with Microsoft 365 tools (Exchange, Teams, Defender, etc.)Helping to manage user accounts, file security, and system backupsAssisting with our booking system and payment platforms, including refunds and updatesKeeping documentation, audits, and training materials up to dateGetting involved with exciting IT projects and system upgradesSupporting colleagues with training and guidance

What were looking for

A tech enthusiast with experience across IT systems, networks, and Microsoft 365Someone proactive, friendly, and approachable : youll be a go:to person for supportA problem:solver who enjoys variety and learning on the jobFlexibility to work occasional weekends and evenings when neededA full UK driving license (with the ability to travel to sites across the UK) Use of a company vehicle is provided.

Whats in it for you

The chance to work in a supportive and dynamic environment where your ideas are valuedOpportunities to grow your skills and take part in exciting projectsThe satisfaction of knowing your work helps thousands of people enjoy memorable experiences every yearCompany pensionCash back on your medical costs,An additional day off for your birthday,Shopping discounts

If youre ready to bring your IT skills to a role thats about more than just systems : one where you can really make a difference : wed love to hear from you.

If you would like for the role of IT Support and Systems Officer, then please to or call Deb on

Closing date is 22.9.2025 Please note this could change subject to suitable applications.

Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.

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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the futureSeniority level

Seniority level Entry levelEmployment type

Employment type Full-timeJob function

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