IT Support and Systems Engineer

Role: IT Support and Systems EngineerLocation: Altrincham office based Contract Type: Day Rate Contract or FTC or PermanentSalary: Up to 50,000 DOE + benefitsHours: 37.5 per week Mon-FriI am looking to recruit an experienced IT Support and Systems Engineer to provide hands-on support across internal IT systems and voice platform, for a contact centre client based in Altrincham. The role requires cloud based experience.The successful candidate will join them during an exciting period of growth with the opportunity to develop. This role offers an immediate start. This role instrumental in maintaining operational stability, supporting users across all levels, and ensuring the performance, security, and reliability of core IT services.Do you have proven experience in IT support across 1st/2nd/3rd Line within a fast-paced environment?Do you have an understanding of endpoint management and IT best practices?Are you a self starter?Key Responsibilities of the IT Support and Systems EngineerDeliver internal IT support across Line 1, 2, and 3, covering users, systems, and infrastructure.Manage endpoint estate including laptops, desktops, mobile devices, covering provisioning, support and repairs.Configure and deploy end-user equipment to a high standard against documented processes.Support internal voice platforms, including fault diagnosis across all levels and coordination with third-party suppliers.Provide support and diagnostics for telephony systems.Maintain and support internal ..... full job details .....