IT Support Analyst

IT Support AnalystLocation: FarnboroughSalary: £30,000-£35,000 + BenefitsMy client is currently recruiting for a proactive and customer-focused IT Support Analyst to join their IT Team. This role is ideal for candidates with experience working within an IT department and a strong background in IT support or helpdesk environments.You will be responsible for supporting internal employees on a daily basis and assisting with the maintenance, development and implementation of hardware and software across the business. The Support Team provides day-to-day management and issue resolution for all systems, including applications, desktop hardware, desktop operations and telecoms.Key ResponsibilitiesManagement of all faults, development requests and common business issuesProject management of testing, purchasing and implementation of hardware and softwareWorking as part of the Support Team within the Infrastructure Services functionResolving tasks, incidents and user operating issues through direct resolutionAssisting in the development, implementation and delivery of systems and services in line with company requirementsEnsuring all procedures relating to Support Centre service delivery are documented, maintained and monitoredUndertaking heavy lifting of equipment on an ad-hoc basis (e.g. during office relocations)Transporting equipment between offices (full valid driving licence required)Benefits PackagePrivate Medical Insurance (self-cover)Income Protection (75% of salary for up to ..... full job details .....