IT Support Analyst

We have an exciting opportunity for a first line, IT Support Analyst to join a busy manufacturing business on a three-month fixed-term contract, created in response to increasing operational demands. This is a fully site-based role in Accrington, offering a pro rata salary of 30,000 - 40,000, dependent on experience, payrolled weekly. As an IT Support Analyst , you will play an important part in keeping users connected, productive and supported across a fast-moving manufacturing environment.Role Overview:As the first point of contact for IT support, you will provide responsive and practical assistance to colleagues across the site. In this IT Support Analyst role, you will diagnose and resolve day-to-day hardware, software, access and connectivity issues, administer users and devices within the Microsoft environment, and escalate more complex incidents when required. The role calls for a person-focused approach, sound technical judgement and the ability to prioritise effectively in a time-sensitive production setting.Key Responsibilities:Create and maintain Microsoft Entra ID user and guest accounts, assign security groups, and ensure access permissions remain accurate and secure.Onboard and manage desktops, laptops and Apple devices through Microsoft Intune, monitoring and troubleshooting configuration and compliance policy deployment.Administer SharePoint sites by managing user access, permissions, lists and document stores, while monitoring security and access ..... full job details .....