IT Manager

IT Manager - Outside IR35
Location: London (hybrid)

VIQU IT has a customer who are seeking an experienced IT Manager to support day-to-day IT operations during a critical period of business change, including a multi-company merger.

This is a hands-on position suited to someone already operating at IT Manager level, who can step in and take ownership from day one.

IT Manager role Key Responsibilities:

• Act as the main liaison between internal stakeholders and external IT service providers (MSPs)
• Manage business-as-usual (BAU) IT operations across global offices
• Own and drive ongoing IT projects, ensuring delivery and stakeholder alignment
• Handle escalations, approvals, and issue resolution across IT services
• Coordinate with end users, managing expectations and resolving issues efficiently
• Execute IT policies and ensure operational compliance

IT Manager skills/experience required:

• Proven experience in an IT Manager role
• Strong background working with Managed Service Providers (MSPs)
• Hands-on Technical awareness/capability within a Microsoft environment
• Experience owning and delivering IT projects
• Solid understanding of ITIL frameworks, ticketing systems, and escalation processes
• Excellent stakeholder management and communication skills
• Ability to operate in a fast-paced, evolving environment

The successful IT Manager must be able to work 2 days a week onsite in London.

Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website.

Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).

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