IT Infrastructure Specialist

We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients'' recruitment team and provide professional interim and temporary resources. Our Client is one of the world''s longest standing general insurers, providing peace of mind to individuals and families, and protecting small businesses and large corporations from uncertainty for more than 305 years. They provide award-winning personal, commercial and specialty insurance products and services direct-to-customers, via brokers and affinity partners. On behalf of this organisation, AMS are looking for two IT Infrastructure Specialists for a 6 month contract with potential for extension based in either the Horsham or London office (remote first- occasional travel to office when required).Purpose of the Role:The IT Infrastructure Specialist role involves a mix of responsibilities, including handling service desk requests, management directives, project work, and business-as-usual (BAU) tasks. Responsibilities of the role:As an IT Infrastructure Specialist you will be responsible for:Managing and resolving service desk tickets, addressing incidents and issues promptly.Collaborating with architects, service management and security teams.Handling both project work and BAU tasks.Implementing and managing ..... full job details .....