IT Helpdesk and Administrator (fluent Japanese)

-IT Support / Microsoft 365 / Hybrid Working- A bank is currently recruiting a Japanese speakingIT Helpdesk and Administrator to join its London team on a temporary assignment. The role will provide IT helpdesk and administrative support, assisting users with technical issues while supporting day-to-day IT operations. The successful candidate will work closely with IT and HR teams and will receive full induction and on-the-job training. This opportunity would suit an IT support professional with good communication skills, a methodical approach and the ability to work effectively in a busy corporate environment. (Ref: AJ47736 - Please include this when making any enquiries.) Main Responsibilities Provide IT helpdesk and user support for day-to-day technical issues Troubleshoot and resolve user-related IT issues, escalating where required Support Microsoft 365, PC and other IT-related systems and services Assist with IT administration and general operational tasks Maintain accurate records and documentation relating to IT support activities Work closely with IT and other internal teams to ensure effective issue resolution Support users and colleagues in accordance with internal procedures and requirements Ideal Candidate Previous experience in IT helpdesk, IT support or a related role Good understanding of IT systems and user support Strong communication and problem-solving skills Good organisational skills and attention to detail Ability to work independently while ..... full job details .....