IT / Epos Field Service Engineer

Field Engineer - IT and POS Hardware (Southwest UK - Swindon / Exeter / Bristol)We are seeking a skilled Field Engineer ideally located in or around the Swindon through to Exeter area to become an integral part of a dynamic Engineering Team. You''ll be joining a robust network of 60 engineers across the UK, supporting diverse client sites with cutting edge IT hardware solutions.About the Role: Installation, deployment, and configuration of IT networking and point of sale / Epos hardware, ensuring seamless integration with existing systems Configuration and troubleshooting to meet client specifications and resolve issues during installation Client interaction - working closely with customers to understand their needs, provide technical support, and ensure high levels of satisfaction Documentation - maintaining accurate records of installations and client interactions for transparency and accountability Collaboration - providing daily feedback to the Service Desk to deliver positive solutions for customers Participation in an on call rota (including out of hours and weekend work), supported by colleagues in the Southwest region Plenty of overtime opportunities available - late and early standby once a month - 5.30pm til 11pm and 7am til 9pm for emergency calls and escalations and weekend cover 8am til 4.30pm Key Requirements: Strong technical aptitude with networking and cabling experience (Cisco knowledge desirable) Proven problem solving skills, able to work efficiently ..... full job details .....