IT Engineer

IT Engineer Band 5 equivalent ( 14.32 PAYe or 18.07 per hour Umbrella) Part-Time Sussex We''re currently recruiting for an experienced IT Engineer to join a well-established public sector organisation on a temporary basis to provide cover for a period of long-term sickness absence. This is an excellent opportunity for a skilled 2nd Line IT professional to support a large and diverse user base, working within a busy IT operations team delivering high-quality technical support across multiple sites. The Role You''ll provide 2nd line technical support to over 5,000 users across a range of operational environments, troubleshooting complex IT issues while supporting the ongoing maintenance and improvement of IT services. The role offers variety, with opportunities to work across desktop support, infrastructure, networking, telecoms and systems administration as required. Key Responsibilities Provide 2nd line technical support and resolve IT incidents efficiently. Install, configure and maintain hardware, software and IT systems. Support Microsoft technologies including Windows, Microsoft Office, Exchange and Active Directory. Assist with server, networking and infrastructure support. Manage user accounts, IT equipment and system changes. Support IT projects, upgrades and service improvements. Assist with more complex technical issues and provide guidance to junior team members where required. Ensure IT systems remain secure, reliable and operating effectively. About You ..... full job details .....