IT Engineer Degree Apprentice

Emmaus Catholic Academy Trust is a growing multi-academy trust serving schools across Greater Manchester, including Manchester, Oldham, Stockport, Tameside and Trafford. As a family of Catholic schools, Emmaus CAT is committed to providing outstanding education, supporting over 5,500 pupils and employing more than 700 staff across its schools. Our mission is to work collaboratively as a family of great schools, strong in faith and serving society.About the role:As part of our continued investment in digital transformation and innovation, we are seeking an experienced IT professional to join us as an IT Engineer Degree Apprentice. This is an exciting opportunity to combine higher-level academic study with practical experience, supporting our schools and contributing to the development of a modern, secure and reliable IT environment.You will work closely with our Central IT Team and Cluster IT Managers to support the delivery of IT services across multiple schools within the Trust. This role offers real responsibility from day one and the opportunity to develop advanced technical, project management and leadership skills while completing a degree apprenticeship.Responsibilities:Providing first-line and second-line technical support to staff and studentsManaging and resolving helpdesk tickets in line with service standardsInstalling, maintaining and repairing IT hardware, software and peripheralsSupporting Microsoft 365, Windows desktop environments and cloud-based ..... full job details .....