IT Change Management Manager

IT Change Management Manager - ReadingJoin our clients newly formed defence organisation bringing together international expertise to help shape the future of global defence. This is a rare opportunity to influence ways of working from the outset, build robust foundations, and make a lasting impact on a truly global mission-where trust, collaboration and high standards sit at the core of everything they do.The roleAs IT Change Management Manager, you''ll own the end-to-end change management process across the IT environment-ensuring changes are planned, assessed, authorised, scheduled, implemented and reviewed in a controlled way that protects service availability and quality.Key responsibilities Lead and govern the full IT change management lifecycle, ensuring compliance with established policies and controls Perform risk and impact assessments for proposed changes across services, infrastructure and business operations Organise and chair Change Advisory Board (CAB) meetings with Digital/Information and wider business stakeholders Coordinate change schedules and ensure clear, timely stakeholder communications Run post-implementation reviews, capturing lessons learned and preventing repeat issues Define, track and report change KPIs (e.g., success rate, failed/emergency changes, change-related incidents) Drive continuous improvement, optimising change efficiency and reducing service disruption Partner with service owners, operations teams and external suppliers to align ..... full job details .....