IT Account Manager

IT Account ManagerWhiteleySalary plus commissionAs an IT Account Manager, you will be responsible for managing and developing a portfolio of existing customers, ensuring they receive outstanding service while identifying opportunities to enhance their technology estate and maximise the value of their investment with Tailor Made Technologies.Working closely with customers, you will build strong day-to-day relationships, acting as a trusted point of contact and helping organisations make informed decisions about their IT strategy. You will proactively engage with customers to understand their evolving requirements, identify opportunities for improvement and ensure they are fully utilising the solutions and services available to them.This role is ideal for someone who enjoys building customer relationships, delivering excellent service and driving organic growth through consultative account management.Duties and Responsibilities Manage a portfolio of existing customers, developing strong and long-lasting relationships. Serve as the primary point of contact for customer account enquiries and commercial discussions. Protect and grow recurring revenue through excellent account management and customer engagement. Identify and qualify opportunities for additional products and services within existing accounts. Conduct regular customer review meetings to discuss service performance, business objectives and future requirements. Proactively engage with customers to ensure they are ..... full job details .....