Internal Sales / Office Administrator

Job Title: Internal Sales / Office AdministratorLocation: BromsgroveSalary: 32,000Options Resourcing are recruiting on behalf of a well-established and growing business based in Bromsgrove for an Internal Sales / Office Administrator to join their team. This is a varied and hands-on role, ideal for someone who thrives in a fast-paced environment and enjoys supporting multiple functions across a business.You will play a key role in ensuring the smooth day-to-day running of the office, supporting internal sales, purchasing, accounts, and general administration while liaising with customers, suppliers, and internal teams.Key ResponsibilitiesInternal Sales and Customer SupportManage customer enquiries via phone and email in a professional and timely mannerPrepare and process quotations, sales orders, and pricing informationSupport the sales team with invoicing and associated documentationMaintain accurate customer records using internal systemsProvide order updates, delivery information, and resolve customer queriesSupport health and safety processes and ISO 9001 proceduresPurchasing and Supplier AdministrationRaise and process purchase orders in line with company proceduresLiaise with suppliers regarding pricing, orders, and delivery schedulesProcess Goods Received Notes (GRNs)Monitor deliveries and follow up on delays or discrepanciesAccounts and Finance SupportProcess and check supplier invoices against purchase orders and GRNsInvestigate and resolve invoice ..... full job details .....