£13 - £16 per hour
About the Role
The Internal Sales / Customer Service Administrator role based in West Bromwich is a full-time position paying £13 to £16 per hour. This position involves handling customer requirements via telephone, email, and e-commerce platforms, alongside processing enquiries and orders using an in-house Navision system. Key responsibilities include providing support to Regional Sales Managers and managing customer accounts with professional advice on products and services. Close collaboration with warehouse operations, managers, and other group locations is required to ensure seamless service delivery. Candidates should possess strong communication skills, a proactive approach, and proficiency with order processing systems.
Pertemps West Bromwich are currently seeking a proactive and customer-focused Customer Service Advisor / Internal Sales professional to join our growing team.
This is an excellent opportunity for someone who enjoys providing outstanding customer service, supporting sales activities and working collaboratively within a fast-paced environment.
Key Responsibilities:
- Handling customer requirements via telephone, email, and e-commerce platforms
- Processing customer enquiries and orders using an in-house Navision system
- Providing internal support to Regional Sales Managers
- Managing customer accounts and providing professional advice and assistance relating to products and services
- Working closely with other departments, including warehouse operations, managers, and other group locations, to ensure customer requirements are met efficiently
- Maintaining accurate customer records and order information
- Delivering excellent customer service while identifying opportunities to support sales growth
The ideal candidate will have:
- Previous experience in a customer service, internal sales, or sales support role
- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to manage multiple tasks effectively
- Good attention to detail and a proactive approach to problem solving
- Proficiency in Microsoft Office applications, particularly Outlook, Word and Excel
- Ability to work independently and as part of a team
Working Hours:
Monday to Friday, with a choice of the following shifts:
- 8:00am – 4:00pm
- 8:30am – 5:00pm
- 9:00am – 5:30pm
Salary: Competitive salary offered, dependent upon skills and experience.
Contract: This is a temporary-to-permanent opportunity with an immediate start available for the successful candidate.
If you would like to be considered for this role, please apply with your CV.
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