Internal Sales

Job Description: Job Title: Internal Sales Executive Location: Willenhall Salary: £35,000 - £45,000 (depending on experience) Department: Sales Reports to: Sales Manager Role Overview We are seeking a motivated and commercially driven Internal Sales Executive to support our sales operations within the tube, fittings and flanges sector. Based in Willenhall, this role involves managing customer enquiries, preparing quotations, and building strong relationships with clients across industries such as oil and gas, construction, manufacturing, and engineering. You will act as a key point of contact for customers, ensuring a high level of service while identifying opportunities to grow revenue and margin. Key Responsibilities Respond to customer enquiries via phone and email in a timely and professional manner Prepare and follow up on quotations for tubes, fittings, and flanges Process sales orders accurately and efficiently using internal systems (including Sage where applicable) Build and maintain strong relationships with new and existing customers Liaise with procurement, logistics, and warehouse teams to ensure on-time delivery Maintain up-to-date product knowledge, including specifications, grades, and standards Identify upselling and cross-selling opportunities Support external sales representatives with account management and lead generation Monitor market trends, pricing, and competitor activity Ensure all CRM and internal systems are kept up to date Key Requirements ..... full job details .....