Internal Sales Advisor

Internal Sales Advisor!Our client is a family-owned business with over 30 years of success in their field. On behalf of our client, we are looking to recruit a commercially minded individual to join their team. The successful candidate will be responsible for producing accurate and timely quotations.Package:Monday-Friday 9:00am - 5:00pm FULLY OFFICE BASED - HinxtonCompany pension schemeOpportunity to join company health scheme25 days holiday + bank holidaysSalary up to 28,000 (DOE) Internal Sales Advisor - Responsibilities: Handle customer enquiries and orders via telephone, email and fax, ensuring they are processed promptly and efficiently.Manage web orders, identify errors and resolve issues following training, while liaising with warehouse staff and couriers to ensure smooth order processing and delivery.Provide customers with product support, carry out product research and develop product knowledge through ongoing training.Prepare accurate and competitive quotations, ensuring correct pricing and company margins, while identifying relevant cross-selling and product-gap opportunities.Manage the quotation pipeline, including saving and updating quotation records, following up outstanding quotations and closing inactive opportunities.Analyse customer purchasing activity to identify cross-selling, growth and reduced-spend opportunities, proactively following these up where appropriate.Review and adjust customer-specific margins as competence develops and support increasingly ..... full job details .....