Internal Sales Administrator

We are currently recruiting for a temporary Administrator to join a well established business, initially for two weeks but potentially on an ongoing basis. This is a great opportunity for someone who enjoys speaking to customers, building relationships and working within a busy environment. You''ll be speaking with customers to understand what they need, preparing quotations, processing orders and completing basic book keeping tasks. Duties will include: Handling incoming calls and emails from customers Building and maintaining relationships with existing customers Understanding customer requirements and recommending suitable products Preparing quotations, proposals and costings Completing basic book keeping tasks Processing orders and setting up new customer accounts Keeping customer information up to date on the internal system Dealing with customer queries and any issues that arise Sourcing products and samples for customers Liaising with suppliers regarding orders and availability Keeping customers updated on new products and promotions Working closely with other departments to ensure customers receive a good level of service The ideal candidate will have: Previous administration experience Knowledge of basic book keeping A confident and professional telephone manner Strong customer service and communication skills A positive and proactive approach The confidence to handle objections and close sales Good organisation and attention to detail Good Microsoft Office ..... full job details .....