Internal Account Manager

Internal Account Manager Salford Mon to Fri, Full Time Up to £35,000 OTE + competitive benefit package A leading organisation is looking for an experienced Internal Account Manager to manage and develop an established customer base. Working closely with a field-based sales team, you ll build strong customer relationships, provide proactive support and identify opportunities to retain and grow business. This is an excellent opportunity for a customer-focused professional who enjoys the relationship-building side of sales and account management and is looking to develop their career within a busy, successful team. Responsibilities as Internal Account Manager include: Manage a portfolio of existing customer accounts, maintaining strong relationships and supporting customer retention. Liaise closely with field-based sales colleagues to coordinate customer activity, appointments and account development. Provide a proactive and responsive service to customers, handling enquiries and providing quotations within agreed timescales. Follow up on quotations and opportunities, with a focus on converting enquiries into business. Manage customer orders, forecasts, contracts, deliveries and any associated queries or issues. Maintain accurate and up-to-date customer records and account information. Coordinate product samples and support customers with product-related enquiries. Handle customer complaints and work with internal teams to ensure issues are resolved promptly. Keep customers ..... full job details .....