Internal Account Manager

Internal Account Manager Blackburn Competitive Salary Enjoy building strong customer relationships over the phone? Looking to join a growing business where no two days are the same? Want to develop your career with the opportunity to progress into field sales? The Company: ER Recruitment are delighted to be working with our client, a well-established and growing manufacturer supplying high-quality building products to customers across the UK. Renowned for their commitment to quality, innovation and customer service, they are looking to strengthen their Internal Sales team with a commercially focused individual who thrives on building relationships and delivering first-class support. Role and Responsibilities of the Internal Account Manager: Build and maintain strong day-to-day relationships with customers by telephone and email. Prepare quotations and follow them through to order conversion. Process customer orders accurately and efficiently. Liaise with customers throughout the order journey, providing updates and resolving queries. Handle incoming enquiries professionally and confidently. Support customers with product knowledge and technical information. Work closely with the wider commercial and operations teams to ensure an excellent customer experience. Monitor weekly order intake against agreed KPIs. Build long-term customer loyalty through outstanding service. About You as the Internal Account Manager: Previous experience within the window, door or glazing ..... full job details .....