Insurance Claims Facilitator

ABOUT US At Goodlord, our brand is built on one simple belief: renting should be effortless. We exist to strip away the bottlenecks, clear the admin, and give agents, landlords, and tenants a smarter, simpler way forward. As more and more tenants with higher digital expectations entered the market, we were confident that we could provide a solution that works for everybody. ABOUT THE ROLE - Insurance Claims Facilitator Goodlord s mission is to be the gold standard platform for renting, and we re on the hunt for an Insurance Claims Facilitator, reporting directly to our Insurance Claims Team Leader, to help us achieve this. We re looking for an Insurance Claims Facilitator who is passionate about delivering a seamless experience for our Rent Protection and Legal Expenses Insurance customers. In this role, you won''t just be "processing" claims; you ll be the expert owner of each case. We need someone with a keen eye for the smallest details, someone who takes pride in getting it right the first time and ensuring our Letting Agents and Landlords feel supported through every step of the journey. No two days are ever the same at Goodlord, so what you ll be up to will vary. The pace we move at also means priorities can change, and you ll need to be comfortable with this (we ll support you!) But these are the things that will be core to your role and will keep you busy. Insurance Claims Facilitator day-to-day: Detailed Claims Ownership: Reviewing new claim submissions with ..... full job details .....