Insurance Administrator

Commercial Admin Lutterworth based 5 days in the office Permanent Monday to Friday 35hrs (9 00) £30,000+ pa (depending on experience) Our client, a well-established commercial insurance provider based in Lutterworth, is seeking an Insurance Administrator to join their busy admin team. The key responsibilities of an Insurance Administrator: Provide administrative support across commercial lines including New Business and Renewals. Set up cases in Acturis. Ensure policy documents and EL certificates are issued accurately and on time. Liaise with clients, brokers and underwriters by phone and email in a professional and courteous manner. Check endorsements, warranties and special conditions before despatch. Manage diary entries, respond to enquiries and follow up on diarised tasks promptly. Process MTAs, invoice clients and update records accurately in Acturis. Cross-sell additional services where appropriate. The minimum requirements for the Insurance Administrator role: Must have previous experience in Commercial Insurance Minimum 2 years administrative experience in a busy office environment Highly developed sense of integrity and commitment to customer satisfaction Excellent verbal and written communication skills Ability to handle complaints and challenging situations calmly and professionally Strong attention to detail and analytical skills Willingness to work occasional overtime where required Previous experience working with Acturis is preferred The ideal candidate ..... full job details .....