Insurance Administrator

Commercial Admin
Lutterworth based – 5 days in the office
Permanent
Monday to Friday – 35hrs (9.00 – 17.00)
£30,000+ pa (depending on experience)

Our client, a well-established commercial insurance provider based in Lutterworth, is seeking an Insurance Administrator to join their busy admin team.

The key responsibilities of an Insurance Administrator:

• Provide administrative support across commercial lines including New Business and Renewals.
• Set up cases in Acturis. Ensure policy documents and EL certificates are issued accurately and on time.
• Liaise with clients, brokers and underwriters by phone and email in a professional and courteous manner.
• Check endorsements, warranties and special conditions before despatch.
• Manage diary entries, respond to enquiries and follow up on diarised tasks promptly.
• Process MTAs, invoice clients and update records accurately in Acturis.
• Cross-sell additional services where appropriate.

The minimum requirements for the Insurance Administrator role:

• Must have previous experience in Commercial Insurance
• Minimum 2 years administrative experience in a busy office environment
• Highly developed sense of integrity and commitment to customer satisfaction
• Excellent verbal and written communication skills
• Ability to handle complaints and challenging situations calmly and professionally
• Strong attention to detail and analytical skills
• Willingness to work occasional overtime where required
• Previous experience working with Acturis is preferred

The ideal candidate for the Insurance Administrator role:

• Familiarity with handling endorsements and policy amendments
• Confident working independently and managing diary systems

Insurance Administrator benefits:

• Comprehensive training and development programme
• Company contributory pension scheme
• 25 days annual leave plus increase after years of service
• Free on-site parking

The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner – as we want to be treated.

Interested?
Please apply below or call us on (phone number removed) for an informal chat.
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