Infra Tech Support Practitioner

IT Support Engineer (L1/L2) Hybrid London 228 per day Inside IR35 5-Month ContractLocation: London (Hybrid Working) Contract Length: 5 Months Rate: 228 per day (Inside IR35) Start Date: ASAP We''re recruiting for an experienced IT Support Engineer to join a well-established organisation on a 5-month contract. This role offers a blend of remote and onsite support, providing an excellent opportunity to work across a broad range of technologies within a fast-paced IT environment. The successful candidate will have strong desktop support experience, excellent customer service skills, and the ability to troubleshoot and resolve technical issues at both Level 1 and Level 2.Key ResponsibilitiesProvide ongoing technical support and maintenance for production and development systems.Deliver both remote and onsite support in line with established IT service processes.Diagnose and resolve hardware, software and operating system issues.Support Windows 10 environments and Microsoft Office applications.Build, configure and deploy laptops, including imaging and setup.Perform Level 1 and Level 2 troubleshooting across desktop and infrastructure environments.Support mobile devices, including iOS and Android.Provide basic printer support and troubleshooting.Assist with hardware refreshes, deployments and software installations.Deliver a high level of customer service while managing support requests and incidents.Essential Skills and ExperienceProven experience in an IT Support, Service Desk ..... full job details .....