Information Technology Analyst

OUTCO Leatherhead, England, United Kingdom

OUTCO is one of the UK’s market leaders in outdoor estate management, dedicated to protecting, maintaining, and enhancing outdoor estate infrastructure. We deliver a full range of specialist winter, grounds, and asset maintenance services to commercial properties nationwide. As the first provider of a complete end-to-end estate compliance solution powered by smart technology, we combine expertise and innovation to keep our clients’ estates safe, compliant, and looking their best all year round.

THE ROLE

As the IT Analyst, your responsibilities will include:

Develop, maintain, and execute test plans and test cases

Perform system, integration, regression, and user acceptance testing (UAT).

Identify and document defects and work closely with IT and extended teams to ensure resolution.

Collaborate with business users to define test scenarios based on business requirements.

Maintain clear and concise testing documentation, including test scripts and summary reports.

Provide 2nd/3rdLine Application Support as required

Validate fixes and enhancements before release to production environments.

Provide support during system and project implementations, including validation activities, migration and user training.

Help manage issues and change requests through to resolution

Work with the wider IT team on internal improvement projects and small changes

The role will require additional duties within the IT department, as and when required, to ensure the efficient running of the department or business area.

ABOUT YOU

We are looking for a dynamic and detail-oriented IT professional with the below knowledge and skills.

Experience in Software testing and Quality assurance in a business IT environment.

Experience in Software Testing techniques.

Experience with SDLC, Waterfall, and Agile methodologies.

Strong attention to detail and ability to follow structured testing procedures.

Proven ability to create epics, user stories, test cases, and technical documentation.

Excellent verbal and written communication skills for both technical and non-technical audiences.

Strong organisational and multi-tasking skills with the ability to work on multiple projects simultaneously.

Working knowledge of Microsoft Dynamics 365.

Familiarity with documenting business processes and functional specifications.

Experience of data validation techniques and working with test data.

STQB or similar testing certification.

Degree or diploma in Information Technology, Business Systems, or a related field; or equivalent work experience.

Full UK driving licence and own vehicle.

COMPANY BENEFITS

This is an exciting opportunity to join OUTCO. In return for the right candidate we offer:

25 days annual leave, in addition to bank and public holidays

Career development and training opportunities

Company pension scheme

Health and wellbeing benefits, including an Employee Assistance Programme

GP24 – access to 24/7 GP appointments and advice

OUTCO Inspire via Reward Gateway for discounted shopping

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Facilities ..... full job details .....