Individual Giving Manager

This job is brought to you by Jobs/Redefined, the UK''s leading over-50s age inclusive jobs board.SummaryThe role will support the Development team to successfully raise between £3.5-4 million annually through fundraising, in addition to a concurrent £19.25m capital campaign. The successful candidate will efficiently manage the day to day running of The Old Vic''s individual giving scheme.More DetailsDepartment/Team:

DevelopmentResponsible to:

Head of Philanthropy and Individual GivingContract:

PermanentLocation:

Mix of home working and from The Old Vic, 103 The Cut, London, SE1 8NB (min 3 office days)Hours:

Full-Time - 40 hours per week, Monday-FridayThe Old Vic offers the ability to work these flexibly under the guidelines in our Hybrid Working policy. Additional hours may be necessary in order to fulfil the requirements of the postSalary:

£35,000 - £36,750Direct reports:

Individual Giving OfficerAreas of responsibilityIndividual Giving

Contribute to developing a strategic plan for individual giving including Membership and small to medium sized donations across all giving channels.Working in tandem with the Senior Philanthropy Manager, manage prospect lists and collaborate on new prospect pipeline to maximise Individual Giving income across both Memberships and PhilanthropyAssume responsibility for The Old Vic''s philanthropic individual giving Membership scheme, OV Together.Retain and increase support by delivering excellent stewardship, including delivery of benefits and events, and communication with donors.Generate and convert new donor prospects in order to meet and exceed agreed annual individual giving targets of 1.25 to £1.5 million annually to contribute to the overall Development team target.Line manage the Individual Giving Officer, monitoring key performance indicators and objectives to ensure that targets are met.Administration

Oversee lists and draft communications going out to individual supporters including season announcements, updates and invitations and segmenting mailing lists when necessary.Oversee ticket bookings and catering reservations for supporters and to innovate time-saving new processes for automating bookings and reservations.Ensure Membership collateral is regularly updated to deadlines.Ensure database records are updated with donations, research notes, Memberships and event attendance.Monitor progress against targets, ensuring fundraising costs stay within budgeted expenditure and Gift Aid restrictions.Devise and with input from the Events team maintain a system for accurately logging and tracking costs incurred for delivering Membership benefits in line with HMRC and Gift Aid guidelines.Ensure that all data complies with procedures for data integrity (e.g. Gift Aid, GDPR and PCI compliance).Oversee the processing of monthly and annual Direct Debits by the Individual Giving Officer.Support the administration of the American Associates of The Old Vic membership.Prospecting and New Support

Identify new routes, channels and audiences to promote other ways of giving amongst existing Old Vic contacts, our database and new prospects.Innovate and implement new fundraising projects, such as Tap to Donate scheme, and creating supporting documents (e.g. case for support and rebrand of membership scheme).Use data analysis to track Membership trends and prospecting, with support from the Individual Giving Officer, to inform strategy and cultivation efforts for upgrading and recruitment.Identify opportunities to further develop relationships with our existing supporters (e.g. cross-sell) and feeding this into strategic plans for Individual Giving.Support the Senior Development Operations Manager on the maintenance of a team-wide prospect tracking system and help monitor the solicitation process.General

To ensure The Old Vic''s programmes, website and social media are regularly updated with Development information and liaise with Marketing as appropriate in achieving these tasks.Contribute proactively to Development team activities.Undertake training deemed necessary by the Development Director.Carry out any other duties as requested by the Development Director.Comply with The Old Vic''s Equal Opportunities, Sustainability and Health and Safety and Staff Handbook policies at all times.This is not an exhaustive list of duties and the Theatre''s management may, at any time, allocate other tasks which are of a similar nature or level.Person SpecificationEssential

Demonstrable track record of successfully managing an individual giving schemeMeticulous attention to detail and ability to work independently and with initiativeConfident dealing with a range of stakeholders and diverse relationship managementExcellent, and demonstrable, administration skills including with regards to financial record keeping and fundraised incomeA friendly and professional attitude, able to demonstrate excellent verbal and written communication skillsGood working knowledge of Gift AidOutstanding administration and organisation skillsAbility to juggle multiple priorities, and pivot when time-sensitive tasks ariseA collaborative approach to working in a small, busy teamRobust knowledge of CRM / fundraising databases (Tessitura is an ..... full job details .....