Individual Giving Assistant

Harris Hill is seeking an Individual Giving Assistant, to support a mental health charity, for 1 months, then week by week beyond that, to support the charity on a part time basis. The client is looking for someone to work 3.5-4 hours per day, ideally 09:30 -1pm, with 2 days in the office, but may be flexible. Requirements for IG Assistant Starting as soon as possible Times of cover required: approximately 3.5-4 hours per day, or similar/equivalent Location: Hybrid, remote working with 2 days a week in London office Responsibilities: Answering the phone line, including handling enquiries, complaints, and taking/cancelling donations over the phone Responding to queries sent to the Supporter Care inboxDonation processing for postal donationsDealing with incoming post for individual givingDigital and postal fulfilmentThanking for supporter donationsAdding any relevant information to our CRM following supporter interactions Other administrative tasks to support the team such as invoice processing, copy editing/proof reading, payroll giving data imports If you are available and interested, please apply for further details. ..... full job details .....