Independent Living Senior Service Manager

Job Advertisement: Senior Service Manager (Independent Living) Location: Hybrid Working Hours of Work: 37 hours per week (Full-time) Hourly Rate: Negotiable Duration: 6 months (Interim Basis)About the Role:Reed is currently recruiting on behalf of the Council in Welwyn for an experienced and dynamic Senior Service Manager for the Independent Living Service. This senior role is essential for driving high-quality, efficient, and compliant services within the Independent Living sector. The successful candidate will play a crucial role in leading the delivery and development of the Transformation Plan, ensuring that services not only meet legislative and regulatory standards but also exceed our residents'' expectations.Key Responsibilities:Strategic Leadership: Act as the strategic lead to ensure the delivery of a high-quality, efficient, and compliant Independent Living service.Transformation Planning: Develop and implement the objectives of the Transformation Plan for Independent Living, identifying opportunities and translating these into actionable deliverables with clear improvement outcomes.Policy and Procedure Management: Review, update, and ensure consistent application of policies and procedures across the service, aligning with legislation, regulatory requirements, and best practices.Community Engagement: Champion resident involvement and community development, contributing to the council''s corporate objectives.Customer Service Excellence: Deliver excellent customer ..... full job details .....