Income Officer

Positive Employment is currently recruiting for a Income Officer for our client, a local government organisation based in Kensington, London.The successful post holder will deliver a professional and high-quality Income Management service, ensuring the accurate processing, allocation, reconciliation, and reporting of income received by this organisation.They will maintain effective financial controls, support banking and payment processes, investigate and resolve income-related queries, and work collaboratively with internal teams, customers, and external partners to improve income management processes, maximise automated cash allocation, and ensure compliance with financial regulations and organisational procedures.This role is a temporary contract with an initial contract length of 2 months with the possibility to extend. This role is hybrid working 3 days in the office, 2 days working from home.Duties and Responsibilities but not limited to:Process income transactions, allocations, reallocations, and reversals accurately and within agreed timescales, ensuring a full audit trail is maintained.Analyse and investigate unallocated income, payment discrepancies, and reconciliation issues, taking appropriate action to ensure prompt resolution.Manage banking-related processes including Direct Debits, BACS transactions, chargebacks, returned payments, and other income management activities.Administer user access, security profiles, and system permissions within the Income ..... full job details .....