Income Officer

An exciting opportunity has arisen for a temporary Income Assistant to join a well-regarded education institute based in East London. This role is vital in providing high-quality financial and administrative support to the Income team, ensuring accurate processing of income, efficient reconciliation, and excellent service to internal and external stakeholders. The postholder will also provide empathetic and professional support to students, demonstrating understanding and sensitivity when assisting those who may be experiencing financial difficulties.Key Responsibilities:Accurately receipt and record all income received across various payment channelsProcess debit and credit card transactions and liaise with payment service providers as neededAssist with monthly bank reconciliations and control account checksMaintain accurate financial records in accordance with internal procedures and audit requirementsSupport the processing of refunds, ensuring compliance with financial policiesManage shared finance inboxes, responding to queries promptly and professionallyPerform data validation checks to maintain the integrity of financial informationContribute to continuous improvement activities within the Income and Credit Control teamIdeal Candidate Profile:Previous experience in a finance or administrative role within a busy environmentStrong numerical skills and excellent attention to detailConfident written and verbal communication skillsAbility to manage competing priorities and ..... full job details .....