Income Officer - Interim

This temporary opportunity as an Income Officer - Interim in the Not For Profit industry involves managing rent arrears and providing support to tenants. Based in St. Helens, this role requires strong organisational and communication skills to ensure successful outcomes.Client DetailsThe organisation is a small-sized entity within the Not For Profit industry, dedicated to supporting individuals and communities. They focus on providing housing and related services, ensuring positive outcomes for their tenants and stakeholders.DescriptionManage rent arrears and ensure timely collection of payments.Engage with tenants to provide advice and support regarding payment plans.Maintain accurate records of all interactions and transactions.Prepare reports on income collection performance for internal review.Work closely with other departments to resolve tenant-related issues.Ensure compliance with relevant regulations and organisational policies.Provide excellent customer service to tenants and stakeholders.Contribute to the improvement of income collection processes and procedures.ProfileA successful Income Officer - Interim should have:Experience in income collection or a related field within the Not For Profit industry.Strong knowledge of housing regulations and rent arrears management.Excellent communication and interpersonal skills.Ability to work independently and handle sensitive situations professionally.Proficiency in maintaining accurate records and preparing reports.A ..... full job details .....