My client is seeking an experienced Income Officer to be able to provide effective, customer focused support service to users of the Income Control team. The Officer will be expected to recover all debts in accordance to the councils procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable working condition.The team are looking for an experienced candidate that will work closely with other officers to provide highly professional and dynamic management of the Council''s commercial and voluntary and community sector properties, and high-quality valuations and property related advice. The Officer will be supported into a case load by the team manager helping with any policies and procedures that they may not be familiar too. The team are looking for a candidate that can quickly adapt to their way of working and hit the ground running.Duties Includes:Strong knowledge of income advice and experience in housingWill be responsible of maximum recovery of all service charge income including the recovery of debts and arrears in accordance with the council''s proceduresMonitoring service charge accounts and taking necessary action for recovery of debt.Work towards resolving all enquiries relating to service charge accounts, including preparation of repairs listing.Submit cases for Judgement and monitor progress accordinglyManage individual leaseholders accounts making sure their updatedProviding appropriate advice on ..... full job details .....