Income Administrator

Location: London Salary: Competitive, dependent on experience Contract: Temporary 6-12 Month contract Department: Income Management / Housing Start Date: Immediate start preferred About the Role We are currently seeking an organised, proactive and detail-oriented Income Administrator to join a busy income management team within a social housing organisation on a temporary basis. The successful candidate will provide administrative support to the income team, assisting with rent account management, payment monitoring, arrears administration and resident enquiries. You will help ensure rent accounts are maintained accurately, outstanding balances are monitored and residents receive a professional and supportive service. This is an excellent opportunity for someone with strong administrative skills and an understanding of social housing who can hit the ground running and support the team from day one. Key Responsibilities Provide administrative support to the income management and rent collection team. Maintain accurate rent account records and update housing management systems. Monitor rent accounts, identify outstanding balances and assist with arrears reporting. Process payments, adjustments and account information in line with internal procedures. Contact residents regarding rent accounts and outstanding balances, escalating cases where appropriate. Assist income officers with arrears cases, payment arrangements and follow-up actions. Respond to resident ..... full job details .....