Inbound call handler, Scheduler

Call Handler, Scheduler
Based: Reigate
27-28k excellent benefits and optional OT
8AM to 5PM, Mon to Fri
Call Handler or Scheduler required for a large property maintenance specialist looking to expand the existing team due to rapid recent growth.
Duties of the successful call handler will include:

• Taking inbound calls from around 60 customers per day.
• Scheduling engineers appointments to carry out repairs and maintenance in domestic properties.
• Liaising with the customers on job progress.
• Handling any complaints and escalating when required.
• Other general administration.

The Call handler or Scheduler role is a perm or temp to perm position, full-time Monday to Friday. For this role, the client are offering a salary of 27k to 28k per annum plus 20 days holiday plus 8 bank holidays. Experience within a similar role is desirable. There is also an occasional Saturday shift.
The clients office are based near Redhill, Surrey with quick access to the local train station, high street.
Please apply online with an updated CV.