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Temporary

Call Handler

Walton-on-Thames
money-bag £13.69/hour
Posted 2 days ago

Call Handler
Walton-On-Thames
Temporary
Office based - Mon to Fri
-13.69 per hour

Call Handling Experience Needed

Daniel Owen are proud to be representing a well-known company based in the Surrey, Walton-On-Thames area who are looking for a highly skilled Call Handler to join their team.

Purpose of the Job - Call Handler

  • Answering a high volume of inbound calls in a professional and timely manner.

  • Responding to customer queries, providing accurate information, and resolving issues effectively.

  • Logging all calls and updating customer records accurately on internal systems.

  • Escalating complex issues to the appropriate department or manager when necessary.

  • Making outbound calls when required, including follow-ups and information requests.

  • Maintaining confidentiality and adhering to data protection/GDPR regulations.

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