Import Manager

We are seeking an experienced Import Manager from a freight forwarding environment, with a strong operational background, industry knowledge, and a proven ability to lead and develop high-performing teams.Location; HeathrowMonday to Friday26 days holiday plus bank holidays - Car allowance and healthcare schemeKey requirements include:Minimum 7-10 years'' experience within import, customs, freight forwarding or logistics operations.A minimum of 5 years'' management experience, leading operational teams within a fast-paced forwarding or logistics environmentProven leadership capability, including coaching, performance management, employee development, succession planning, recruitment and team engagement.Experience managing departmental performance through KPIs, service levels, productivity measures, resource planning and continuous improvement initiatives.Strong commercial awareness, with responsibility for departmental budgets, cost control and PandL performance.Strong understanding of international freight forwarding operations, including air freight, customs brokerage and multimodal transport movements.Excellent knowledge of HMRC regulations, customs compliance requirements and import processes.Ability to act as the senior escalation point for operational, customs, compliance and customer service matters.Experience building and maintaining strong relationships with customers, carriers, customs authorities and overseas partners.Comfortable leading customer business reviews, ..... full job details .....