Implementations and Administration Associate

Overview

Implementations and Administration Associate role at Cytec. Join to apply for the Implementations and Administration Associate role at Cytec.Location

Location:

London E14Details

Holiday:

23 days + bank holidays, in first two years, rising to 25 days after two years of service, then rising to 27 days after 10 years of service.Working hours:

37.5 hours per week (3 days in office, 2 days working from home).Salary:

Competitive.Benefits:

Competitive salary, company pension, death in service benefit, private medical cover, reduced gym membership and free eye tests. Flexible benefits such as a cycle to work scheme and retail vouchers. Discretionary annual bonus schemes are offered to all staff based on individual and business performance.About Cytec

Cytec Solutions

is a technology company, with a pedigree for developing, implementing, and supporting tailored solutions in the fields of share plan administration, insider management and corporate governance. Cytec works on developing high quality, innovative software solutions for FTSE-listed companies, private organisations, and administrators/trustees, all of whom expect reliable and cost-effective solutions. This is an exciting opportunity to play a real part in the extended growth of this progressive company.Role

Cytec Solutions is looking for an Implementations and Administration to join our Client Services team.DescriptionThis role would suit a person with outstanding Microsoft Excel knowledge who is looking for an administrative implementations and support role in an office environment. You must be willing to liaise with colleagues and clients on a regular basis whilst being engaging, collaborative and willing to learn a plethora of new skills, including financial products in a technological environment.ResponsibilitiesThe management of implementations for new clients, from initial kick off to final handover.Set up timelines and arrange meetings/catch ups with clients.Document client requests for new functionality.Assist with configuration of sites/tailoring to clients needs.Review and test sites before release.Provide training to clients.Create incident reports where necessary in a timely manner.Provide ongoing support to clients via phone and email.Assist setting up new functionality for existing clients to keep them updated.Undertake Register and Share Plan administration work including monthly SIP purchases and producing reports for clients.Processing of leavers and preparing leaver letters for participants.Updating eligibility/new joiner to the plans.Processing and submitting sales/transfer requests.Ensuring taxable values are correctly calculated.Updating participant/shareholder records with changes, following a strict approvals process.Supporting clients as they run Liquidity events.Calculating Dividend payments.The PersonStrong interpersonal skills and the ability to communicate well; you are able to build effective internal and external relationships with a client-service mentality and collaborative work style.Methodical problem-solving abilities; you take the initiative to resolve issues and drive work forwards.A strong ownership mentality; you will own processes and issues, managing them through to completion and beyond.Excellent organisational and planning skills; you can prioritise work in an effective manner.Meticulous attention to detail; you are diligent with your work to ensure errors are kept to a minimum.High level of Excel skills; you can work with data, using IF formulas and completing VLOOKUPs.Interested?To apply for this role please submit your CV and personal statement detailing why this position would be suitable for you via the Apply button.Seniorities and Type

Seniority level: Entry levelEmployment type: Full-timeJob function: Information TechnologyIndustries: IT Services and IT ConsultingReferrals increase your chances of interviewing at Cytec by ..... full job details .....