HR Manager

HR Manager
Leeds | Hybrid (3 days in office - Wednesday & Friday mandatory)
Ashley Kate are partnering with a high-growth, fast-paced organisation to appoint an ambitious and commercially minded HR Manager. Based in Leeds, this role supports a sizeable operation of circa 400 employees and offers a rare and genuine opportunity to develop into a future Executive-level HR leader.
Important: To be considered, you must have gained experience within either a professional services environment or a call centre/contact centre setting. These sector backgrounds are essential due to the pace, scale, and complexity of the workforce.

HR Manager - The Opportunity
This is far more than a traditional HR Manager role. Reporting to a highly experienced Group HR Director (London-based), you will gain direct exposure to senior leadership and play a critical role in shaping and delivering the people agenda.
With full ownership of the Leeds HR function and responsibility for managing a team of four, this is a high-impact, developmental position designed for an HR professional who is ready to step up, broaden their strategic capability, and progress toward an Exec/Head of HR level role in the near future.

HR Manager - The Role
You will operate as the senior HR lead on-site, balancing both strategic input and operational delivery:

• Deliver and embed the people strategy in line with wider business objectives
• Drive HR operational excellence, ensuring robust policies, processes, and compliance
• Lead on complex Employee Relations and performance management activity with a commercial mindset
• Act as a trusted advisor to senior stakeholders, influencing decision-making across the business
• Coach and upskill managers, strengthening leadership capability and succession pipelines
• Support key people initiatives across talent, engagement, reward, and development
• Leverage data and insights to inform decisions and drive continuous improvement
• Lead, develop, and inspire a team of HR professionals

HR Manager - About You
We are seeking a high-potential HR leader who is ready to accelerate their career:

• Proven HR Manager experience within a professional services or call centre/contact centre environment (essential)
• Strong track record of operating in fast-paced, high-volume, or commercially driven settings
• Confident managing complex and sensitive ER cases independently
• Demonstrated experience developing management capability and driving performance
• Exposure to both strategic HR initiatives and hands-on operational delivery
• CIPD level 7 qualified or equivalent with strong, up-to-date UK employment law knowledge
• Excellent stakeholder management skills, with the confidence to influence and challenge at senior levels
• Data-driven, commercially aware, and solutions-focused
• Ambitious, motivated, and keen to progress into an Executive-level HR role

Why Apply?
This is a standout opportunity for an ambitious HR Manager seeking clear progression, increased responsibility, and direct exposure to Executive leadership. You''ll be fully embedded in a dynamic business, gaining the experience, visibility, and mentorship required to step into a future Head of HR / HR Director role.

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we''re happy to discuss flexible working options.

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